Questions

Is it genuine Nitecore?
Yes. Every item is new in original packaging and ships from Nitecore’s U.S. distributor.

How fast does my order ship?
Usually within 5 business days. You’ll get tracking by email when it ships.

When is the Christmas order cutoff?
12 pm ET Tuesday, December 8. After that, standard shipping times apply.

How much is shipping?
Free on U.S. orders of $60 or more, $7.95 under $60. We ship to U.S. addresses, including PO boxes.

Can I return it?
Yes, within 30 days of delivery if unused, unopened and in original packaging. You pay return shipping. Refund policy

What about warranty?
For warranty claims, email us your order number and we’ll file it with Nitecore’s U.S. distributor.

Can I cancel?
Yes, before it ships. Email us with your order number.

Which light should I get?
Start with where it will live: keychain, pocket, head or car. Our gift guide sorts by budget, or email us and we’ll suggest one.

How do I reach you?
Email sales@gearwizardarmory.com. We usually reply within two business days.